What is VAT Exemption?

Did you know you may be eligible for VAT relief on certain products and services if you have a disability or long-term medical condition? Most of our customers qualify for this relief and do not need to pay VAT on their Halo Personal Alarms.

Who Qualifies for VAT Exemption?

You may qualify for VAT exemption if you:

  • Have a chronic sickness that is treated by the medical profession, such as diabetes.
  • Have a physical or mental impairment that has a long-term and substantial adverse effect on your ability to carry out everyday activities.
  • Have a terminal illness.

How to Claim VAT Exemption

When ordering your Halo Personal Alarm:

  • Online: Select the VAT exemption option at checkout. You will be asked to describe why you are eligible for VAT exemption before completing your payment.
  • By Telephone: Our Sales Advisor will check if you qualify for VAT exemption during the call.

Examples of Qualifying Medical Conditions

Here are some examples of medical conditions that may qualify you for VAT exemption:

  • Angina
  • Arthritis
  • Asthma
  • Blindness
  • Cancer
  • Cardiovascular Disease
  • Chronic Bronchitis
  • Cystic Fibrosis
  • Deep Vein Thrombosis
  • Deafness
  • Dementia
  • Diabetes
  • Emphysema
  • Epilepsy
  • Glaucoma
  • Hypertension
  • Heart Disease
  • Kidney Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Osteoporosis
  • Paget’s Disease of the Bone
  • Parkinson’s Disease
  • Stroke

Additional Information

VAT relief can help you save 20% on Halo Personal Alarms and many other useful products and services. For more detailed information about VAT exemption, please visit the HMRC website or contact our customer service team for assistance.

Stay safe and secure with a Halo Personal Alarm at an affordable subscription price starting from just £25.00 a month, with VAT relief available for those who qualify.

Remember, our friendly team is here to help you determine your eligibility and guide you through the process.